We hope you are well in these changing times.
Our on-line store and art store continue to be open for business.
International shipping is available.
We recommend tracked shipping which makes it possible to find out where a parcel is in case of a delay. (There is no tracking number for standard shipping)
13th January: due to covid, there are delays for UK deliveries in some areas.
There have been a rare delays to remote places such as small islands. Most delayed products get delivered 1-2 weeks later.
If there is a delay greater than 25 working days* (which is very rare), we will resend your order. If the order shipped from our logistics center we might be able to resend your order sooner, 29 days after sending, please contact us for more information.
*: 25 working days after expected delivery date.
The expected delivery date is the shortest estimate within the shipping time frame. e.g. for the US the expected delivery date is 7 working days for standard shipping 6 working days for tracked shipping.
20-12-2020 - 29-12-2020 :shipping to the Europe was suspended by Royal Mail due to the new variant of the coronavirus in the UK. Orders to Europe made around the new year can have a a delay of 1-2 days.
December 2020: Delays in local postal service of some countries, due to high volume of post during holiday
April/May 2020: Some parcels to the US were delayed, due to the outbreak of the coronavirus