Shipping info during Covid-19

Dearest Visitor,

We hope you are well in these changing times.

Our on-line store and art store continue to be open for business.

International shipping is available.

We recommend tracked shipping which makes it possible to find out where a parcel is in case of a delay. (There is no tracking number for standard shipping)

Current status:

  • there are no known shipping delays.

  • It can take up to a few days to start to see tracking events after we send you the tracking number. (if the parcel is still on its way to the logistics center)

Past delays:

There have been delays for a small percentage of the April/May 2020 orders. Most delayed products get delivered 1-2 weeks later.

If there is a delay greater than 25 working days* (which is very rare), we will resend your order.

Contact form

*: 25 working days after expected delivery date.

The expected delivery date is the shortest estimate within the shipping time frame. e.g. for the US the expected delivery date is 7 working days for standard shipping 6 working days for tracked shipping.

Customer Service

Contact form

Email

All text & ART © Michiel kroon & Leanne Carpenter

Glastonbury, UK

ISBN: 9781916029200 (box set)
e-book: 9781916029217